Category: Windows 10

Printer Stuck During Installation

Posted on by admin

If your printer gets stuck during the installation phase (i.e. doesn’t get past “initializing printer”), and you can’t ‘remove’ it to try again, here is one solution to get rid of it.

I have run into this issue more often lately and it has always been frustrating to clean up after a failed printer install.  The first step is to get into Device Manager – in Windows 8 and 10, right click the Windows Icon to get to the Quick Access Menu and then choose ‘Device Manager’.   Once in Device Manager, on the Main Menu, select ‘View’ and then ‘Show hidden devices’.

You can now scroll down to the ‘Print queues’ section and then delete the printer that is stuck initializing.

For good measure, go ahead and reboot your computer and then try again.  If you are installing a wireless printer, make sure your anti-virus program allows this process – there are unfortunately too many different anti-virus programs to give you a walk through on how to do this, but hey, ‘Google’ is your friend!

How to Clear Cached Credentials in Microsoft Windows

Posted on by admin

OK, every now and then, I admit I create a post for my own benefit and to make sure I have the ‘fix’ in a handy place for later reference.  This post is about how to clear out the ‘hidden’ cache credentials that Microsoft creates when you use your system to access network related objects like a remote drive share.

If you get into a position where Windows tells you that you have ‘too many failed log on attempts’ or that your ‘credentials are out of date’, than this little shortcut might be the fix.

From and Administrative command prompt, run the following:

rundll32.exe keymgr.dll, KRShowKeyMgr

and hit Enter.  You should be presented with a list of cached credentials.  All you need to do is to ‘Remove’ the one that you are having issues with like a remote network drive share.

Good way to Free up Storage Space

Posted on by admin

There are many reasons why you may be running out of storage space, especially on your boot or Drive C: hard drive.  Here is a good way of cleaning things up.

In Windows 10, click the Windows start button and type in 'cleanup' to automatically search your system.  At the top, the 'Disk Cleanup' app should appear. Click on this to start the process.  You should be asked to select which drive if you have more than one drive in your system:

Select the appropriate drive which should be (C:) and then click the OK button to start the scan.








Once the scan completes, you should be presented with the Disk Cleanup app.If you have upgraded your operating system and do not wish to go back, click on the 'Clean up system files' button.

Click the OK button to add these extra files.  Once the form comes back up, select all of the files that you wish to Delete including any temporary files and troubleshooting files.

Click the OK button again and let the process free up some of that space on your hard drive.